Support
Quick answers to the common questions. Still stuck? Email us.
Why do I have to tap to save?
iOS lets no app read your clipboard in the background. That’s a good rule for your privacy, and Copyo follows it instead of pretending otherwise. So Copyo saves what you copied at moments you choose:
- Opening Copyo saves whatever is on the clipboard.
- Bringing up the Copyo keyboard saves what you copied since it last appeared.
- The Share menu: pick Copyo to save text or a link.
- Control Center: add the “Save copied” control (or put it on the Action button).
How do I turn on the keyboard?
- Open Settings › General › Keyboard › Keyboards.
- Tap Add New Keyboard… and choose Copyo.
- Tap Copyo again and turn on Allow Full Access.
Full Access is only there so the keyboard can read your history, which is stored on your device. Nothing you type or copy is sent anywhere. Copyo has no server to send it to.
How do I stop the “Allow Paste” prompt?
Go to Settings › Copyo › Paste from Other Apps and choose Allow. iOS will stop asking every time Copyo saves what you copied.
What happens after the 7-day trial?
You keep seeing, searching and copying everything you saved. Your history is never held hostage. Saving new items and using the keyboard need the one-time purchase.
How do I restore my purchase?
Open Copyo, go to Settings and tap Restore Purchases. Make sure you’re signed in with the Apple Account you bought Copyo with. The purchase covers iPhone and iPad.
Does Copyo work with Family Sharing?
Yes. Buy once and up to five family members get it too, at no extra cost.